FAQ

A resin figurine is a collectible item made from a fine, rigid, and precise material capable of capturing numerous sculptural details. Resin allows for sharp textures, clean forms, and a finish well-suited to collectible figurines, busts, dioramas, and large-scale models.

Yes, many Atelier Figurines figurines are made to order. This means that the piece may be crafted, prepared, or painted after the order is confirmed. This process allows us to offer a variety of scales and finishes while avoiding unnecessary mass production.

The figurines are available in several scales, including 1/9, 1/6, and 1/4, depending on the model. The 1/9 scale is more compact, the 1/6 scale offers a very good balance between detail and size, and the 1/4 scale results in a much more imposing piece, ideal for a high-impact display.

An unpainted figurine is shipped unpainted. It is intended for painters, collectors, or enthusiasts who wish to paint it themselves. A painted figurine is prepared and painted before shipping, so it is ready to display upon receipt.

It depends on the model, scale, and finish you choose. Some figures may be shipped in several parts to make them easier to transport, paint, or protect delicate details. Important information is provided on the product page when assembly is required.

The turnaround time depends on the model, scale, finish, and level of preparation required. An unpainted figure may take less time than a painted one. When an item is made to order, you should allow time for manufacturing, preparation, or painting before shipment.

Production times vary because a large figure, a complex model, a painted piece, or a figure with multiple parts requires more time for production and quality control. The resin casting, preparation, cleaning, fitting of parts, painting, and packaging must all be done with care.

When multiple scales are listed on the product page, you can choose the size that best fits your display space and budget. We recommend checking the scale, approximate height, and depth of the room before placing your order.

A large figurine makes the details more visible, but the quality also depends on the sculpting, preparation, and painting. The 1/4 scale has a very strong presence, the 1/6 scale offers excellent balance, and the 1/9 scale remains a great choice for a more compact collection.

A hand-painted figurine may vary slightly from one piece to another. These differences may include variations in shade, contrast, textural effects, or certain finishing details. This is part of the artisanal character of a hand-painted piece.

Some unpainted miniatures are ideal for motivated beginners, especially in easily recognizable scales like 1/9 or 1/6. The large surfaces make it easier to work on shadows, highlights, and details. To start out, it’s best to choose a simple pose and avoid overly complex models.

It is recommended that you gently remove dust from the figurine using a soft brush, an air blower, or a very soft cloth. Avoid hot water, household cleaners, solvents, impacts, and prolonged exposure to direct sunlight, especially for painted figurines.

Resin allows for a very high level of detail, but it is a rigid material that can break if dropped or subjected to impact. Delicate parts such as weapons, fingers, hair, wings, horns, or accessories must be handled with care.

The figurines are carefully packaged to protect delicate parts during shipping. Depending on the size and complexity of the piece, certain parts may be disassembled to minimize the risk of breakage. The goal is to ensure the safety of the sculpture, the base, and any fragile details.

The available payment methods are displayed at the time of checkout. Depending on the store’s configuration, you may be able to pay by credit card, PayPal, or other secure payment methods. The exact options appear during the checkout process.

Available delivery areas are listed during checkout. If your country appears in the delivery options, you can complete your purchase. For large or fragile items, shipping costs and terms may vary depending on the destination.

A limited edition is a series produced in a limited number of copies. Each piece may be assigned an individual serial number—for example, 12/50—which indicates its place in the series. This limitation enhances the item’s rarity and appeal to collectors.

The certificate of authenticity documents the figurine’s origin, model, edition, serial number, and key details. It accompanies the piece over time and can be useful for cataloging a collection, transferring ownership, or a future resale.

Cancellation policies depend on the order status, the type of product, and the stage of production. Items that have already been manufactured, prepared, customized, or painted may be subject to special conditions. It is important to review the terms of sale before placing an order.

If your figurine arrives damaged, keep the packaging, take clear photos of the package, the protective materials, and the damaged item, and then contact customer service as soon as possible via the contact page. This information will help us assess the situation and find an appropriate solution.